Last updated: January 23, 2026
This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.
We use Your Personal Data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy. This Privacy Policy has been created with the help of the Privacy Policy Generator.
Interpretation and Definitions
Interpretation
The words whose initial letters are capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Privacy Policy:
Account means a unique account created for You to access our Service or parts of our Service.
Affiliate means an entity that controls, is controlled by, or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Privacy Policy) refers to C.A.S.E. Niagara, Lewiston, NY.
Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
Country refers to: New York, United States
Device means any device that can access the Service such as a computer, a cell phone or a digital tablet.
Personal Data (or “Personal Information”) is any information that relates to an identified or identifiable individual.
We use “Personal Data” and “Personal Information” interchangeably unless a law uses a specific term.
Service refers to the Website.
Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
Website refers to C.A.S.E. Niagara, accessible from https://caseniagara.com/.
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Collecting and Using Your Personal Data
Types of Data Collected
Personal Data
While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:
Email address
First name and last name
Phone number
Usage Data
Usage Data is collected automatically when using the Service.
Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device’s unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.
We may also collect information that Your browser sends whenever You visit Our Service or when You access the Service by or through a mobile device.
Tracking Technologies and Cookies
We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies We use include beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:
Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service.
Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).
Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser.
Where required by law, we use non-essential cookies (such as analytics, advertising, and remarketing cookies) only with Your consent. You can withdraw or change Your consent at any time using Our cookie preferences tool (if available) or through Your browser/device settings. Withdrawing consent does not affect the lawfulness of processing based on consent before its withdrawal.
We use both Session and Persistent Cookies for the purposes set out below:
Necessary / Essential Cookies
Type: Session Cookies
Administered by: Us
Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.
Cookies Policy / Notice Acceptance Cookies
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies identify if users have accepted the use of cookies on the Website.
Functionality Cookies
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies allow Us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.
For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of Our Privacy Policy.
Google Analytics
We use Google Analytics (and related Google measurement tools, such as Google Analytics 4) to help us understand how visitors interact with our Website, improve content, evaluate performance, and enhance user experience.
Information collected through Google Analytics may include:
- Pages viewed, clicks, scrolling behavior, and navigation paths
- Approximate location (based on IP address)
- Device type, operating system, browser type, and screen resolution
- Referral source (how you arrived at our Website, such as search engines or links)
- Time spent on pages and engagement metrics
- Unique identifiers associated with your device or browser (for example, cookie IDs)
How we use Google Analytics data:
- To measure and analyze traffic, trends, and Website usage
- To understand which pages and content are most useful
- To diagnose technical issues and improve Website functionality
- To evaluate the effectiveness of promotions and communications
Cookies and tracking for analytics:
Google Analytics may use cookies or similar technologies to collect and store information about your use of the Website. Where required by law, we only enable these analytics technologies after you consent.
How you can control Google Analytics:
- You may manage cookie preferences through any cookie preferences tool we provide (if available)
- You may adjust your browser settings to block or delete cookies
- You may use Google’s opt-out mechanisms (such as browser add-ons or settings offered by Google) where available
Data sharing:
Analytics information may be processed by Google as a Service Provider acting on our behalf. We do not sell Personal Data through Google Analytics.
Facebook Marketing (Meta Platforms)
We may use Meta advertising tools, including Facebook and Instagram advertising products and related technologies, to promote our services, measure campaign performance, and deliver more relevant advertising.
Information collected for Facebook Marketing may include:
- Your interaction with ads (impressions, clicks, conversions)
- Information about your device and browser
- Your actions on our Website after clicking an ad
- Cookie-based identifiers and related event data
- Basic marketing attribution data (such as whether an ad contributed to a form submission)
How we use Facebook Marketing tools:
- To run ads that promote our services and membership programs
- To measure effectiveness of our advertisements
- To understand audience engagement and improve marketing strategy
- To deliver ads to people who have visited our Website or taken certain actions (when permitted)
Data sharing and processing:
Certain information may be shared with Meta when you interact with our ads, our Website, or our online forms, including through pixels or similar technologies. Meta may process the information according to its own privacy policies and terms.
Your choices:
- You can control ad personalization through your Facebook/Instagram account settings
- You can manage cookies using our cookie preferences tool (if available) or your browser settings
- Where required by law, we will request your consent before enabling advertising/remarketing cookies
Social Media Remarketing
We may use remarketing services to show you ads on other websites and social media platforms after you have visited our Website. This helps us reach people who have shown interest in our services.
How remarketing works:
Remarketing typically uses cookies, pixels, or similar tracking technologies to recognize your device/browser over time and deliver ads that may be relevant to you based on your browsing activity.
Data collected for remarketing may include:
- Your visits to our Website and pages viewed
- Actions you take on the Website (such as viewing a membership page, submitting a form, or starting a dues payment flow)
- Browser/device identifiers and technical information
Where your ads may appear:
Remarketing ads may appear on platforms such as Facebook, Instagram, and other advertising networks that support interest-based advertising.
Your choices and opt-outs:
- You can manage cookie settings and advertising cookies through your browser and any cookie preferences tool we provide (if available)
- You can adjust advertising preferences within the applicable platform (for example, Meta Ad Preferences)
- If you disable remarketing cookies, you may still see ads, but they may be less relevant
Email Users
We may collect your email address and related information when you:
- Subscribe to updates or newsletters
- Register for an account (if available)
- Contact us through forms or email
- Participate in programs, events, or membership-related communications
How we use email information:
- To respond to inquiries and provide requested information
- To send administrative emails (such as confirmations, updates, or notices)
- To send newsletters and general communications about our services and events
- To send important membership-related notifications (including dues status or account notices)
Email tracking (web beacons / pixels):
As described in the Tracking Technologies and Cookies section, some emails may include web beacons or similar technologies that allow us to understand whether an email was opened or whether links were clicked. This helps us improve communications and measure engagement.
Email preferences and opting out:
- You can opt out of promotional emails by using the “unsubscribe” link included in the email (when available)
- Even if you opt out of promotional emails, we may still send you administrative or service-related emails that are necessary to provide the Service or comply with legal obligations
Email service providers:
We may use third-party email providers to deliver communications. These providers process email information as Service Providers on our behalf and are required to safeguard it.
Pay Membership Dues
If the Website allows you to pay membership dues or fees, we may collect and process Personal Data necessary to complete the transaction and maintain membership records.
Information collected may include:
- Name, email address, and phone number
- Billing address (if provided)
- Payment amount, payment status, and transaction date
- Membership level or dues category
- Confirmation identifiers and receipts
Payment processing:
Payments may be processed through third-party payment processors. We do not store your full payment card number on our servers. Payment processors may collect payment card details and other transaction information directly, and they process that data under their own privacy policies and security standards.
How we use dues-related information:
- To process dues payments and provide receipts/confirmations
- To maintain accurate membership status and records
- To prevent fraud and protect the integrity of transactions
- To provide customer support related to billing or membership questions
Retention of dues payment records:
We retain transaction and membership records for as long as necessary to comply with legal obligations, accounting requirements, resolve disputes, and enforce agreements.
invisible reCAPTCHA
We may use invisible reCAPTCHA (such as Google reCAPTCHA) to help protect our Website, forms, and services from spam, abuse, automated access, and fraudulent submissions.
How invisible reCAPTCHA works:
Invisible reCAPTCHA analyzes behavior and technical signals to determine whether activity appears to be generated by a human or an automated process.
Information collected may include:
- IP address
- Browser and device information
- Mouse movements, scrolling patterns, and time spent on a page
- Referring web page and other risk signals
- Cookies and identifiers used by reCAPTCHA (where applicable)
Purpose of reCAPTCHA use:
- To protect form submissions from spam and automated bots
- To prevent abuse, fraud, and malicious activity
- To improve Website security and reliability
Third-party processing:
reCAPTCHA is provided by a third party (such as Google) and may process information in accordance with its own terms and privacy policies.
Your choices:
If you block scripts or cookies required for reCAPTCHA, some features such as forms or submission tools may not function properly.
CCPA and CPRA Privacy Rights (California Residents)
This section applies only if you are a California resident, as defined by the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA).
Categories of Personal Information we may collect:
Depending on how you use the Service, we may collect the following categories:
- Identifiers (such as name, email address, phone number, IP address)
- Internet or other electronic network activity information (such as browsing behavior and interactions with the Website)
- Commercial information (such as dues payment records, if applicable)
- Approximate geolocation data (derived from IP address)
- Inferences drawn from usage data to improve the Service and marketing effectiveness
Sources of Personal Information:
- Directly from you (forms, registrations, membership payments, emails)
- Automatically through your use of the Website (cookies, analytics tools, device data)
- From service providers that support our Website, communications, payment processing, and security
Purposes for collecting or using Personal Information:
- Operating, maintaining, and improving the Service
- Processing dues payments and administering membership
- Communicating with you and responding to requests
- Marketing, advertising, and remarketing (where permitted)
- Security, fraud prevention, and monitoring system integrity
- Compliance with legal obligations
Sharing and disclosure of Personal Information:
We may disclose Personal Information to Service Providers and business partners as described in this Privacy Policy. We do not knowingly sell Personal Information for money. However, certain advertising and analytics activities may be considered “sharing” under California law when they involve cross-context behavioral advertising.
Your California rights may include:
- Right to Know: request details about the categories and specific pieces of Personal Information we collected, used, disclosed, or shared
- Right to Delete: request deletion of Personal Information, subject to certain legal exceptions
- Right to Correct: request correction of inaccurate Personal Information (where applicable)
- Right to Opt Out of Sale/Sharing: request to opt out of the “sale” or “sharing” of Personal Information (as those terms are defined under CCPA/CPRA)
- Right to Limit Use of Sensitive Personal Information: if we collect Sensitive Personal Information as defined by law, you may have the right to limit its use (we generally do not intentionally collect Sensitive Personal Information beyond what is necessary to provide the Service)
- Right to Non-Discrimination: you will not receive discriminatory treatment for exercising your privacy rights
How to submit a request:
You may submit a request by contacting us using the Contact Us section at the end of this Privacy Policy. We may need to verify your identity before responding.
Authorized agents:
You may designate an authorized agent to make a request on your behalf. We may require proof that the agent is authorized and may also require you to verify your identity directly.
Do Not Track and opt-out preference signals:
Where applicable, we will honor opt-out preference signals that meet legal requirements.
CalOPPA (California Online Privacy Protection Act)
CalOPPA requires certain disclosures for users accessing the Website from California.
Information we collect:
Our collection of Personal Data and Usage Data is described in the “Collecting and Using Your Personal Data” section.
How we respond to Do Not Track (DNT) signals:
Some browsers offer a “Do Not Track” feature. At this time, there is no universal industry standard for responding to DNT signals. Therefore, unless required by applicable law, we do not respond to DNT signals in a uniform way. You can still control tracking by adjusting cookie settings in your browser and through any cookie preference tools we provide (if available).
Third-party tracking:
Third parties (such as analytics providers and advertising networks) may collect Personal Data about your online activities over time and across different websites when you use our Service. This may occur through cookies, pixels, or similar technologies, as described in this Privacy Policy.
Changes to this Privacy Policy:
Any changes will be posted on this page, and the “Last updated” date will be revised accordingly.
Use of Your Personal Data
The Company may use Personal Data for the following purposes:
To provide and maintain our Service, including to monitor the usage of our Service.
To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.
To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application’s push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
To provide You with news, special offers, and general information about other goods, services and events which We offer that are similar to those that you have already purchased or inquired about unless You have opted not to receive such information.
To manage Your requests: To attend and manage Your requests to Us.
For business transfers: We may use Your Personal Data to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.
For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.
We may share Your Personal Data in the following situations:
With Service Providers: We may share Your Personal Data with Service Providers to monitor and analyze the use of our Service, to contact You.
For business transfers: We may share or transfer Your Personal Data in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
With Affiliates: We may share Your Personal Data with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
With business partners: We may share Your Personal Data with Our business partners to offer You certain products, services or promotions.
With other users: If Our Service offers public areas, when You share Personal Data or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.
With Your consent: We may disclose Your Personal Data for any other purpose with Your consent.
Retention of Your Personal Data
The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if We are required to retain Your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
Where possible, We apply shorter retention periods and/or reduce identifiability by deleting, aggregating, or anonymizing data. Unless otherwise stated, the retention periods below are maximum periods (“up to”) and We may delete or anonymize data sooner when it is no longer needed for the relevant purpose. We apply different retention periods to different categories of Personal Data based on the purpose of processing and legal obligations:
Account Information
User Accounts: retained for the duration of your account relationship plus up to 24 months after account closure to handle any post-termination issues or resolve disputes.
Customer Support Data
Support tickets and correspondence: up to 24 months from the date of ticket closure to resolve follow-up inquiries, track service quality, and defend against potential legal claims
Chat transcripts: up to 24 months for quality assurance and staff training purposes.
Usage Data
Website analytics data (cookies, IP addresses, device identifiers): up to 24 months from the date of collection, which allows us to analyze trends while respecting privacy principles.
Server logs (IP addresses, access times): up to 24 months for security monitoring and troubleshooting purposes.
Usage Data is retained in accordance with the retention periods described above, and may be retained longer only where necessary for security, fraud prevention, or legal compliance.
We may retain Personal Data beyond the periods stated above for different reasons:
Legal obligation: We are required by law to retain specific data (e.g., financial records for tax authorities).
Legal claims: Data is necessary to establish, exercise, or defend legal claims.
Your explicit request: You ask Us to retain specific information.
Technical limitations: Data exists in backup systems that are scheduled for routine deletion.
You may request information about how long We will retain Your Personal Data by contacting Us.
When retention periods expire, We securely delete or anonymize Personal Data according to the following procedures:
Deletion: Personal Data is removed from Our systems and no longer actively processed.
Backup retention: Residual copies may remain in encrypted backups for a limited period consistent with our backup retention schedule and are not restored except where necessary for security, disaster recovery, or legal compliance.
Anonymization: In some cases, We convert Personal Data into anonymous statistical data that cannot be linked back to You. This anonymized data may be retained indefinitely for research and analytics.
Transfer of Your Personal Data
Your information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ from those from Your jurisdiction.
Where required by applicable law, We will ensure that international transfers of Your Personal Data are subject to appropriate safeguards and supplementary measures where appropriate. The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.
Delete Your Personal Data
You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You.
Our Service may give You the ability to delete certain information about You from within the Service.
You may update, amend, or delete Your information at any time by signing in to Your Account, if you have one, and visiting the account settings section that allows you to manage Your personal information. You may also contact Us to request access to, correct, or delete any Personal Data that You have provided to Us.
Please note, however, that We may need to retain certain information when we have a legal obligation or lawful basis to do so.
Disclosure of Your Personal Data
Business Transactions
If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.
Law enforcement
Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Other legal requirements
The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:
Comply with a legal obligation
Protect and defend the rights or property of the Company
Prevent or investigate possible wrongdoing in connection with the Service
Protect the personal safety of Users of the Service or the public
Protect against legal liability
Security of Your Personal Data
The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially reasonable means to protect Your Personal Data, We cannot guarantee its absolute security.
Children’s Privacy
Our Service does not address anyone under the age of 16. We do not knowingly collect personally identifiable information from anyone under the age of 16. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 16 without verification of parental consent, We take steps to remove that information from Our servers.
If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent’s consent before We collect and use that information.
Links to Other Websites
Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Changes to this Privacy Policy
We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.
We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the “Last updated” date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, You can contact us:
By email: contact@caseniagara.com
By visiting this page on our website: https://caseniagara.com/contact/
By phone: 716-417-1290